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  1. Do you speak Jeun'Est
  2. Help & support

Help & support

My account

  • How do I log in?
  • How can I find my Jeun'Est file number?
  • How do I deactivate email notifications?
  • How can I change my user name or email address?
  • How do I reset my password?
  • I've forgotten my user name/password.
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About the platform

  • How do I change the interface language?
  • Is access to the platform restricted?
  • How can I contact the platform?
  • How do I go back to an activity that I haven't finished?

Reporting issues

  • How can I notify you of a bug?
  • How can I notify you of a translation issue?

Progress and coaching

  • How do I change the language I want to learn?
  • Can I learn more than one language at once?
  • What programme should I choose for my level?
  • How long should I spend learning?
  • How can I assess my level?
  • What are Lingua Boosts?
See all 7 articles
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